Frequently Asked Questions

Our four menus are made of balanced and complete diets, being recommended for dogs of any breed or age, provided they do not have any diseases that requires a more restricted diet. If your pet is experiencing health issues such as diabetes, liver disease, urinary stones, pancreatitis or heart disease, among other conditions, we recommend creating a personalized diet that will take into account the specific conditions your pet is experiencing. Do you want to know more about the personalized diet and request one for your puppy? Then just click here!

Our products are recommended for all stages of a dog's life, as long as they have already been weaned or are not too impaired due to advanced age

The benefits are many and can be perceived in various ways. The benefits range from lower glycemic levels and protection of the urinary and digestive systems to reduced stool volume and odor. Want to know the full list of benefits? Look here!

The transition must be done gradually. If your pet is not used to a natural diet, its organism can first react strangely to the new diet. Here's the best way to make the transition: From the 1st day to the 4th day: Offer 75% kibble and 25% Fur Real Meal From the 5th day to the 8th day: Offer 50% kibble and 50% Fur Real Meal From the 9th day to the 12th day: Offer 25% kibble and 75% Fur Real Meal Voilá! On the 13th day the transition is complete and you finally got a Fur Real Dog!

Due to their lack of familiarity with natural food, some dogs may show some transition-related symptoms. The puppy may have a bad odor, mucus in the stool, secretion in the eyes, dirty ears and intense hair loss. These are not serious symptoms and should not last longer than ten days. If symptoms persist, consult your pet's veterinarian.

Although it is possible, it is not recommended, because there is a great likelihood that you won't be giving your pet a balanced diet that contains all the nutrients it needs.

The risk of unbalancing the amount of vitamins and minerals your pet needs is very high in these situations, which can lead to or worsen health problems. Therefore, we strongly advise against supplementing Fur Real Meal with kibble.

In the freezer, unopened, your pack lasts up to six months. In the fridge, after defrosting, the food can be served to your pet for up to four days.

Our recipes are formulated in collaboration with zootechnicians and veterinarians, always taking into consideration the nutritional balance that your dog needs, including all the experience and knowledge of a food engineer, thus guaranteeing a fresh and safe product.

With all the love in the world! Our menus are created by animal science and chefs who are also “paw parents”. Each ingredient on our menu is carefully prepared at low temperatures to preserve the nutrients before being gently packaged and frozen for delivery to your beloved Fur Real Puppy.

Don’t worry, we've got this covered. With your first purchase, your Fur Real Box will come with a complete kit to help you provide the correct daily amount of food for your pet. In addition to an instruction manual, you will receive a container, a scoop and a Fur Real Scale, used to identify and feed the exact amount of food your puppy needs.

Your Fur Real Meal must be stored in the freezer, with the package zipper closed. After thawing, the food should be kept in the refrigerator and consumed within four days. Remember: Once thawed, the food must not be refrozen.

For now, we only deliver to the DMV area (District of Columbia, Maryland and Virginia). But stay tuned! Soon we will deliver all across the United States!